By armenia.com.au | Monday, 11 February 2019
Degree or Diploma qualifications in community development, social work, health or social sciences; or significant experience in these areas.
Demonstrated knowledge of Australian settlement and other services relevant to refugees and humanitarian visa entrants.
Demonstrated knowledge of settlement issues affecting individuals, families and communities from refugee backgrounds.
Demonstrated experience in casework, provision of information and client referrals.
Demonstrated skills and experience in working within a team structure.
High level of written and oral communication skills in both English and Armenian.
Excellent computer literacy, including competency in Microsoft Word, Excel and PowerPoint.
Desirable:
Experience in working within the Armenian community.
Understanding and knowledge of Armenian history and culture.
Verbal communication in other languages including Arabic and Farsi.
PRIMARY DUTIES OF THE POSITION
1. Deliver services that provide the opportunity for an initial needs-based assessment to be conducted, which determines the level of support required by the client.
2. Provide low-level casework support to clients requiring minimal assistance to meet their settlement needs and achieve their goals. Clients requiring low-level support will generally present with the knowledge and skills required to settle into their new community with minimal assistance from a service provider. The client may only require assistance once or at infrequent intervals.
3. Provide medium-level casework support to clients who have identified as requiring this through the needs assessment. Clients requiring medium-level support may present with a range of issues impacting their settlement in Australia, but are not considered to require Specialised and Intensive Services under the Humanitarian Settlement Program.
4. Address client needs through casework and targeted group sessions that align with the nine priority areas identified in the National Settlement Framework.
5. Participate in community consultations to discuss issues, needs, and challenges affecting the settlement and integration of specific cohorts.
6. Participate in a Community of Practice (COP) arrangement. Effective collaboration between service providers is an essential element of the COP program. COP forums are designed to share good practice, and provide opportunities to learn from shared experiences.
GENERAL DUTIES:
1. Administration
Comply with Armenian Resource Centre policies and guidelines
Adhere to Armenian Resource Centre procedures and protocols
Assist in the evaluation and effectiveness of the service provided
2. Personnel
Participate in regular staff appraisals
Participate in relevant meetings as required
Participate in SETS staff meetings
3. Reporting
4. Quality Assurance:
5. Perform other duties as required
TO APPLY:
Please send your Cover Letter and CV/Resume to recruitment@arcaustralia.org.
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